Please review our return policy below before mailing your return.
Please note, the return shipping cost is your responsibility, and we recommend using a trackable and insured shipping service to ensure your return arrives safely.
Return or Exchange within 30 Days
You can return items purchased directly from our website within 30 days of receiving your order. The product must not be used and is in its original shrink wrap and packaging.
Obtaining a Return Merchandise Number (RMN)
To start the return process, contact us at customerservice@evnroll.com.au to obtain a Return Merchandise Number (RMN). This number is required for processing your return.
Inspection
All returns undergo inspection before a refund. Please ensure your product meets the specified criteria for a smooth return process.
Items Not Eligible for Return
*This includes loft and lie adjustments, length adjustments outside of standard options (33”, 34”, 35”), and custom grips on putters outside of standard options (TourTac & Gravity Grip).